Articulate Works / Articulate Web Services
Effective Date: May 28, 2026
Last Updated: May 28, 2026
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SITES OR PLATFORM. BY ACCESSING OR USING ARTICULATEWORKS.COM, ARTICULATEWEBSERVICES.COM, THE KNOWMAIN WATCHDOG™ PLATFORM, THE WATCHDOG DASHBOARD, OR ANY RELATED SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICES.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you — individually or on behalf of the enterprise entity you represent ("User," "Client," or "you") — and Articulate Web Services, doing business as Articulate Works ("Company," "we," "us," or "our"), a limited liability company organized under the laws of the State of Tennessee.
By using our websites, submitting a contact or demo request, accessing the KnowMain™ Watchdog platform, receiving SMS communications, or otherwise engaging with our services, you represent that:
1. You are at least 18 years of age;
2. You have the legal authority to bind yourself or the enterprise entity you represent;
3. You have read, understood, and agree to these Terms in full.
If you are accessing the platform as an employee, technician, or operator under an enterprise account managed by your employer, these Terms apply to you as an individual user, and your employer's enterprise services agreement with Articulate Works governs the relationship between us and your employer.
Articulate Works develops and operates KnowMain™ Watchdog, a privacy-first edge telemetry and industrial compliance platform. Services offered under these Terms include:
KnowMain Mobile — point-of-work compliance infrastructure for floor technicians
Watchdog LOTO Gate™ — zero-bypass lockout/tagout compliance chain including maxTimeWatched™ video enforcement and Visual Identity Verification (VIV)
Watchdog FaultPath™ — prescriptive fault-to-repair intelligence engine
Watchdog VisionGate™ — edge AI visual telemetry module operating under the No-Harm Data Model
Watchdog GeoSignal™ — geofenced mobile fleet intelligence module
Contributor Intelligence — knowledge economy and Q-Token incentive layer
Watchdog Dashboard — real-time supervisory and compliance oversight interface
Field Kiosk Portal — technician-facing point-of-work asset and video access portal
Website and contact services at articulateworks.com and articulatewebservices.com, including demo request processing, AI-assisted project brief generation, and SMS communications
Access to specific modules is governed by your enterprise services agreement or the subscription tier you have purchased. We reserve the right to modify, suspend, or discontinue any service feature at any time with reasonable notice.
THIS SECTION IS A MATERIAL TERM OF THESE AGREEMENTS. READ IT CAREFULLY.
KnowMain™ Watchdog is a non-safety-rated digital guidance and telemetry layer. It is an advisory and compliance documentation tool only. It does not replace, supersede, or satisfy any obligation imposed by applicable law, regulation, or industry standard, including but not limited to:
OSHA 29 CFR 1910.147 (Control of Hazardous Energy — Lockout/Tagout)
OSHA 29 CFR 1910.132–138 (Personal Protective Equipment)
ANSI/ASSE Z244.1 (Control of Hazardous Energy)
Any applicable state OSHA plan requirements
Any facility-specific lockout/tagout programs, machine-specific procedures, or NFPA 70E requirements
KnowMain™ Watchdog does not control, interlock, disable, or physically prevent the operation of any machinery, electrical system, or energy source. VisionGate™ and GeoSignal™ generate advisory-only signals. They cannot and do not stop equipment, trigger physical interlocks, or substitute for engineered safety systems.
Completion of the LOTO Gate™ compliance chain — including maxTimeWatched™ video delivery and VIV presence capture — documents procedural compliance. It does not guarantee that hazardous energy has been physically isolated, discharged, or locked out. Physical lockout and tagout procedures remain the sole responsibility of the employer, the authorized employee, and the affected employee as defined under 29 CFR 1910.147.
Enterprise clients bear full responsibility for: (a) developing and maintaining machine-specific energy control procedures; (b) training all authorized and affected employees; (c) providing, inspecting, and maintaining physical lockout devices and hardware; and (d) ensuring that all OSHA-required elements of an energy control program are in place independently of this platform.
Use of this platform does not constitute an OSHA-compliant energy control program. Articulate Works makes no representation that use of KnowMain™ Watchdog will result in regulatory compliance, pass any OSHA inspection, or prevent workplace injury or death.
The LOTO Gate™ module delivers safety and procedural training videos to technicians as part of the compliance chain. Articulate Works is a delivery and execution tracking platform only. We do not author, create, certify, or warrant the accuracy, completeness, or regulatory compliance of any safety video content.
The enterprise client is solely responsible for:
Providing safety video content that accurately reflects their specific machinery, energy sources, and isolation procedures
Certifying that all delivered video content meets applicable OSHA, ANSI, and facility-specific requirements
Updating video content when machinery is modified, procedures change, or regulatory requirements are revised
Ensuring that video content is appropriate and sufficient to fulfill the employer's training obligations under 29 CFR 1910.147(c)(7)
Articulate Works provides the delivery infrastructure, maxTimeWatched™ enforcement, and audit documentation. The client certifies the content. This allocation of responsibility is a material term of all enterprise service agreements.
KnowMain™ Watchdog may generate verifiable compliance records that enterprise clients choose to present to workers' compensation insurance carriers or risk analysts. Any projected or estimated premium reductions communicated by Articulate Works — including the illustrative range of 12%–22% cited on articulateworks.com — are estimates based on general industry data and are not a guarantee of any specific outcome.
Premium adjustments are determined solely by your insurance carrier based on their underwriting criteria, your claims history, your industry classification, and their independent review of your compliance documentation. Articulate Works makes no warranty, representation, or guarantee regarding any insurance-related outcome, and is not an insurance broker, agent, or advisor. Consult a licensed insurance professional regarding your specific policy and risk profile.
The KnowMain™ Watchdog platform, all software, algorithms, interfaces, documentation, and content comprising our services are owned by Articulate Web Services and are protected by United States and international intellectual property laws. All rights are reserved.
The following technologies are the subject of pending patent applications with the United States Patent and Trademark Office. All rights are reserved under 35 U.S.C. § 154. Unauthorized reproduction, implementation, or reverse engineering of these methods is prohibited:
maxTimeWatched™ — System and method for behavioral video lock enforcement in industrial compliance workflows
Visual Identity Verification (VIV) — System and Method for Consent-Gated Biometric Capture and Cryptographic Binding (U.S. Provisional Patent Application — Pending)
Patent-pending status confers provisional rights from the date of application. Any commercial use, reproduction, licensing, or implementation of these methods without written authorization from Articulate Web Services is an infringement of our intellectual property rights.
The following marks are claimed as trademarks of Articulate Web Services:
KnowMain™ Watchdog, KnowMain™, Watchdog FaultPath™, Watchdog LOTO Gate™, Watchdog VisionGate™, Watchdog GeoSignal™, maxTimeWatched™. Use of these marks without written permission is prohibited.
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for your internal business operations. This license does not include the right to: sublicense, resell, reverse engineer, decompile, copy, or create derivative works based on the platform.
You retain ownership of all data, content, documents, and materials you upload to or generate within the platform, including safety video content, asset records, tribal knowledge contributions, and work order data. You grant us a limited license to store, process, and transmit your content solely as necessary to provide the services.
Q-Tokens are a proprietary points-based reward unit native to the KnowMain™ Watchdog Contributor Intelligence system. Q-Tokens are not currency, cryptocurrency, securities, or financial instruments of any kind. They have no cash value, cannot be redeemed for cash directly from Articulate Works, and are not transferable between users or accounts.
Q-Tokens are earned through verified contributions — syntactic completeness, safety adherence, knowledge base curation, and outcome-based MTTR improvements — subject to manager validation. All token issuances are recorded on an append-only cryptographic ledger in an on-premise audit database. Ledger records are permanent and cannot be altered or deleted.
Q-Token redemption for rewards is administered by the enterprise client under a Master Services Agreement (MSA) clause. Articulate Works provides the ledger infrastructure and transaction tracking. The enterprise client is responsible for defining, funding, and honoring their rewards catalog. Articulate Works is not liable for any enterprise client's failure to honor redemption commitments.
Automated token farming, manipulation of submission records, submission of false or fabricated floor data, or any attempt to circumvent the human validation requirement is a material breach of these Terms and may result in account suspension and ledger reversal to the extent technically possible.
By activating the VIV feature within the LOTO Gate™ workflow, you individually and affirmatively consent to:
The capture of a single transitory visual frame via your device's camera
The encoding of that frame in volatile memory
The cryptographic binding of that encoded representation to your LOTO audit record
The storage of that cryptographic binding token in an on-premise audit database as part of your permanent audit record
You acknowledge that:
You are participating voluntarily and may decline VIV capture (subject to your employer's compliance requirements)
No raw image is retained — the frame is immediately purged after encoding
No facial recognition, facial geometry mapping, or biometric profiling is performed
The binding token is a cryptographic attestation of a consent event, not a photograph or biometric template
Enterprise clients deploying VIV in states with biometric data laws (including Illinois BIPA, Texas CUBI, Washington My Health MY Data Act, and others) are solely responsible for obtaining all legally required employee consents and delivering required notices prior to activation of VIV features. Articulate Works provides disclosure language and technical architecture documentation upon request to support client compliance efforts.
By providing your mobile phone number and submitting our contact form, or by opting in through any other mechanism, you consent to receive SMS messages from Articulate Works including demo confirmations, scheduling reminders, project brief notifications, and platform operational alerts.
Message frequency: Varies based on operational activity — typically 1–5 messages per scheduled event or operational incident.
Opt-out: Reply STOP, QUIT, or UNSUBSCRIBE to any message at any time. You may also opt out by emailing mail@articulateworks.com with subject "SMS Opt-Out Request." After opt-out, you will receive one final confirmation message and no further communications.
Standard messaging rates from your carrier may apply. Articulate Works is not responsible for any charges imposed by your wireless carrier.
No purchase necessary. You are not required to consent to receive SMS messages as a condition of purchasing any service.
SMS services are provided through Twilio, Inc. Use of SMS services is also subject to Twilio's Acceptable Use Policy.
You agree not to use our Sites or platform to:
Violate any applicable federal, state, local, or international law or regulation
Attempt to gain unauthorized access to any portion of the platform, other user accounts, or our infrastructure
Reverse engineer, decompile, disassemble, or attempt to derive the source code of the platform
Use automated bots, scrapers, or crawlers to access the platform without written permission
Introduce malware, viruses, or any malicious code into the platform or infrastructure
Impersonate any person or entity, or falsify your identity or operator credentials
Submit false, fabricated, or misleading compliance records, audit data, or Q-Token submissions
Use the platform in any safety-critical application for which it is not rated — including as a primary safety interlock, emergency stop, or direct machinery control mechanism
Circumvent the maxTimeWatched™ enforcement mechanism or any other compliance gate
Resell, sublicense, or provide access to the platform to unauthorized third parties
The platform integrates with third-party services including Google Firebase, Google Cloud, on-premise AI inference, Twilio, and enterprise CMMS systems (SAP, Maximo, eMaint, JobBOSS). Use of these integrations is subject to the applicable third-party terms of service. Articulate Works is not responsible for the availability, accuracy, or conduct of any third-party service.
The on-premise AI inference Search engine accessible through the field kiosk portal at articulatewebservices.com links to a live Google Cloud search endpoint. Use of that service is subject to Google's Terms of Service. We do not guarantee the availability or accuracy of search results returned by on-premise AI inference.
TO THE FULLEST EXTENT PERMITTED BY BY APPLICABLE LAW, THE PLATFORM AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. ARTICULATE WORKS EXPRESSLY DISCLAIMS ALL WARRANTIES INCLUDING, WITHOUT LIMITATION:
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
WARRANTIES THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
WARRANTIES THAT DEFECTS WILL BE CORRECTED
WARRANTIES REGARDING THE ACCURACY OR COMPLETENESS OF ANY AI-GENERATED CONTENT, SOP DRAFT, PROJECT BRIEF, OR PRESCRIPTIVE REPAIR SEQUENCE
WARRANTIES THAT USE OF THE PLATFORM WILL RESULT IN OSHA COMPLIANCE, INSURANCE PREMIUM REDUCTIONS, REDUCED WORKPLACE INJURIES, OR ANY OTHER SPECIFIC OUTCOME
AI-generated content — including on-premise AI inference SOP drafts, FaultPath™ repair sequences, and project briefs — is provided for informational and operational assistance purposes only. All AI-generated output must be reviewed and validated by qualified human personnel before implementation.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ARTICULATE WORKS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY:
INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL
PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE ARISING FROM USE OF OR RELIANCE ON THE PLATFORM OR ITS ADVISORY OUTPUTS
DAMAGES ARISING FROM WORKPLACE ACCIDENTS, OSHA VIOLATIONS, OR REGULATORY PENALTIES
EVEN IF ARTICULATE WORKS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO ARTICULATE WORKS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless Articulate Works and its officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Your use of the platform or services
Your violation of these Terms
Your violation of any applicable law or regulation, including OSHA requirements
Your enterprise client's failure to fulfill employer obligations under applicable safety regulations
Your enterprise client's failure to obtain required biometric data consents from employees
Any safety video content you provide, certify, or cause to be delivered through the platform
Any claim by an employee, contractor, or third party arising from a workplace incident at your facility
These Terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of our services that cannot be resolved through good-faith negotiation shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with proceedings to be held in Nashville, Tennessee. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class action waiver: You agree that any dispute shall be resolved on an individual basis only. You waive any right to participate in a class action, class arbitration, or representative proceeding.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.
We reserve the right to suspend or terminate your access to the platform and services at any time, with or without cause, upon reasonable notice. Grounds for immediate termination without notice include: material breach of these Terms, fraudulent use, misrepresentation of credentials, or use of the platform in a manner that creates risk of harm to persons or property.
Upon termination, your license to use the platform ceases immediately. Sections 3, 4, 5, 6, 7, 12, 13, 14, 15, and 17 survive termination.
Entire Agreement: These Terms, together with our Privacy Policy and any applicable enterprise services agreement, constitute the entire agreement between you and Articulate Works regarding your use of our services and supersede all prior communications, representations, or agreements.
Severability: If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force.
Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce it in the future.
Assignment: You may not assign these Terms or any rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets.
Notices: Legal notices to Articulate Works must be sent to mail@articulateworks.com or by certified mail to Articulate Web Services, Goodlettsville, TN 37072.
Force Majeure: We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, labor disputes, internet outages, or government actions.
We reserve the right to modify these Terms at any time. When we do, we will update the "Last Updated" date at the top of this page. For material changes, we will provide at least 30 days' advance notice via email to registered users or a prominent notice on our website. Your continued use of our services after the effective date of any change constitutes acceptance of the revised Terms.
For questions about these Terms, or to exercise rights described herein:
Articulate Works / Articulate Web Services
Goodlettsville, TN 37072
Email: mail@articulateworks.com
Phone: 615-931-5620 (Ira, our AI Assistant Answers 24/7)
Website: articulateworks.com
U.S. Pat. Pend. — System and Method for Visual Identity Verification and Cryptographic Binding in Industrial Awareness Systems / System and Method for Behavioral Video Lock Enforcement in Industrial Compliance Workflows. All trademarks and service marks referenced herein are the property of Articulate Web Services. © 2026 Articulate Web Services. All rights reserved.